Fuck Sears, or When Mall Cops Attack

Any one that knows me, knows that I do not like the Internet. I just don’t trust it. Too much of our personal information is out there and it is completely out of our control. It took me years to get a smart phone because I thought that having a smart phone would jeopardize my already limited privacy. My little sister, the tech-geek of the family, finally convinced me to ditch my flip phone and get a smart phone. Apparently, I was embarrassing her with my “very archaic form of communication.” So I did. I linked it to my email account and found that to be so incredibly overwhelming that I immediately unlinked it. I spend so much time sitting in front of a computer for work already, that the last thing I needed was to be connected when I was not in the office. It felt like a good compromise…to me anyway. So, the only things I use my super smart phone for are phone calls, text messages, checking the bus schedule (yay pedestrians!), and Instagram.

Let me just say that I love me some Instagram. I follow fashion designers, fashion bloggers, foodies, celebrities, celebrity chefs, magazines, fitness personalities, and just plain ole inspiring people. Oh and Oprah, of course. I particularly love and appreciate all of the curvy bloggers out there that post the most amazing pictures of fashionable, form-fitting and affordable outfits. Indeed, Instagram is the perfect way for me to pass the time and zone-out.

There are a lot of things going on in my life right now that have me feeling down and a bit unbalanced. Lately, I have been feeling a bit unappreciated at work and have been wondering if it is time for me to move on to a new position. Don’t get me wrong, there are many things I absolutely love and have learned from my job. However, sometimes you just wonder, whether or not you are meeting your full potential.  These past few months, I have just had a lot of things on my mind.

This weekend I found myself with something beautifully rare: one whole day where I didn’t have any work to do, didn’t have any meetings, no pending deadlines, no lunch or dinner plans…basically no responsibilities. It felt amazing. What a privilege! I could spend an entire day just doing something for me, while thinking about the meaning of life. Seriously, what a privilege! On these rare occasions that I have a large block of free time, I like to go to the nearest bookstore, buy a cup of coffee and just sit down for hours looking through dozens and dozens of fashion magazines. You see, I’m an (affordable) fashion junkie. I know it may seem random for a crunk feminist to love all things gossip and fashion, but it just makes me feel all warm inside to look at all of the pretty pictures and think about ways I can add different looks to my existing wardrobe. Most of all, sitting down by myself with a warm cup of coffee, feels like I am doing something special. Just. For. Me.

Once I got out of bed, I started surfing the Internet. Thanks to my newly found Instagram addiction, I knew I didn’t have to brave the cold weather to get to my nearest bookstore for my fix of celebrity gossip, yummy recipes, pretty pictures and awesome fashion ideas: I could instead just visit girlwithcurves.com, thecurvyfashionista.com  and nytrendymoms.com. While surfing through my Instagram and these websites, I felt a new surge of inspiration. Today, I was going to find my balance. I was going to write my next CFC post about self-care, fashion, keeping positive, and making the best of what you’ve got. I thought I should write about all the things we can do to find happiness and motivation when we find ourselves in a professional or even emotional rut. Right then, I came across a picture of Khloe Kardashian in a beautiful fitted and long sleeve black lace dress: the Kardashian Collection – Lace Body-Con. The black dress looked so beautiful on her that I decided I should go to the nearest mall and try it on, you know for research. It would be great motivation for my new post about life, love, feminism, fashion, and all things pretty.

I follow the Kardashians and I know that their line can only be found in Sears, so I made my way to the mall. As I walked through Sears, I passed by the Electronics and Appliances sections and noticed that they had a flat screen television at a great price, as well as some humidifiers on display. I thought to myself, I have been really good about saving money and those are two things that I actually need for my apartment. I decided that once I was done shopping at the mall, I would exit through this section and purchase those items on my way back home. I went to the Women’s section and headed straight for the Kardashian Collection. I quickly found the black Lace Body-Con dress along with a cute royal blue blouse to try on. Unfortunately, I was not impressed by the fit of the blouse or the dress. I put my clothes back on and went back to grab the dress in a larger size, just in case the larger size was a better fit for me. While outside of the dressing room, I spotted another cute lace black dress to try on: the Woman’s Lace-Top Dress. I tried both dresses on and again just wasn’t impressed by the fit. I sadly put both dresses back on the clothing rack outside the dressing room and continued to look around the Women’s section. I wasn’t in any rush. I could linger. I had a full day to myself, with no plans…why not?

Smart phones are good for selfies too.I walked around the women’s section and found a really cute pair of Now + Then harem pants that I had actually been searching for on my last trip to New York City. I had been looking for these pants for months now, but I could never find a pair made with decent/quality material. They not only had them in my size but they had them in black and in a cute print. I went back into the dressing room to try these on. Both pants looked fabulous on me: flattering my figure and hugging my curves in all the right places. I went back to the rack to get an additional pair in the olive color because they just looked so darn adorable. To my happy surprise, the pants were on sale! It felt like it was my lucky day. After thinking about it for a while (and doing the calculations about how much I could not spend on groceries this month in my head), I decided that I was actually going to buy all three pairs. I deserve a treat yo’self moment. I became really excited just thinking about all of the outfit combinations I would make with these. Maybe I would even add a picture of them to my blog post!

I paid for may purchase and as I happily walked out of Sears, two white people intercepted me outside of the store: a large white man and a young white woman. The young woman said something about working with store security and said that I needed to follow her. I started walking with them in shock and disbelief and said, “There seems to be a misunderstanding.” They just kept walking and motioning for me to follow. I follow them back into the store. The man walks in front of me and says, “just follow us” while the young woman walks behind me. While we are walking through the store I ask, “Why did you stop me and where are we going? The young white woman replies, “you went into the dressing room with a Kardashian blue blouse and a dress but you didn’t come out with any of those items.” I say, “I went into the dressing room twice. Once, with a blue blouse and a black dress and a second time with two black dresses. I left all of the items in the dressing room rack outside of the room.” She continues to walk and says, “Just follow us.” I say, “Okay, but where are we going and what happens when you realize you are wrong.” She replies with, “We’ll talk more once we are in the office.” We go up an escalator and keep walking through the back of the department store to what looks like the back warehouse. Once we go past the “Sear’s Employees Only” door, I start feeling really frightened. My spidey senses tell me something is about to go totally wrong. I stop in my tracks and give her the “I am not going any further until you tell me where we are going” look. At this point, I am in full-on panic mode. I am scared. I am sweating. I am confused. I am offended. I think to myself, “I don’t trust these white people and do not know what they are capable of. I don’t really know where I am or what is about to happen to me.” My fight or flight responses are in full effect and I am having a complete physiological response to this stress. She notices my fear and says, “The office is right here.” They both go into the office and I follow them in. All three of us are in the office, when two additional men of color (Et tu, Brute?) immediately walk into the room from another door in the office. I become even more frightened and ask, “Do you have any idea how intimidating this is?” The white man responds with, “We are not trying to intimidate you, ma’am.” At this point, the young woman says, we need you to open your bag.” I put the shopping bag on the table, open my cute pleather back pack and take out my knit scarf  – showing them an empty bag. “You see, I don’t have anything!” I exclaim. Then she asks, “Are you wearing anything?” At this point, I am beyond offended, completely humiliated, and flabbergasted. I yell, “NO!” I start unbuttoning my coat to show them. The white man says, “Ma’am, you don’t have to take off your coat.” But I want them to see that I don’t have anything, so I do. Then I say, “You see, I don’t have anything! Now what?” At this she responds, “I’m sorry for the inconvenience.”

I’m sorry for the inconvenience.

After accusing me of stealing; walking me back through the store like a criminal; frightening me and causing me all kinds of distress – all she had to say was, “I’m sorry for the inconvenience.” I grabbed my scarf, put it in my cute backpack and walked out of the office. I may have uttered a “Fuck You.” May have. I was so angry and offended and felt so humiliated that my hands started to tremble. I couldn’t hold back the tears. This was incredibly traumatizing. I quickly remembered my, “you got out the ‘hood and got an edumacation” privilege when I saw a store clerk outside. I asked them to call a manager for me, immediately. When the manager came to meet me, I told him everything that had happened. He was an older white man who seemed very empathetic to my now streaming tears and utter disbelief. He was very nice and very apologetic. He mumbled something about security not being on the same page as everyone else in the store and offered to give me a discount. I said no, and repeated that I wanted to return all of the items I purchased, that I wanted my money back and that I would not purchase anything else from Sears again. I also informed him that I wanted to file a formal complaint. He apologized again, took my credit card, reimbursed the charges, gave me the number to the corporate office and I left the store, still in tears.

What started out as a great relaxing and carefree Saturday full of hope and exciting opportunity turned out to be the worst shopping experience I have ever had. I decided that I will not only blog about this awful experience, but I will recount my story to anyone who will listen. No one should ever have to experience anything like this. No. One. I didn’t do anything wrong. I am a grown-ass woman. I am a working professional. Shit, I works hard for the money and for goodness sake I work in the field of social justice! WTF?!

I tried on four pieces and left them in the dressing room, like I was supposed to. If the so-called security would have paid attention to the cameras they would have seen the sales associate putting the clothes that I tried on right back on the clothing racks. Store security needs to have a lot more evidence before they are allowed to humiliate someone or accuse anyone of stealing. They need a lot more evidence than the simple fact that they saw a Latina (in a fabulous and fitted teal peacoat, by the way) shopping in the store. Seriously, what was my crime? Looking fabulous? Wearing a peacoat? Wearing a cute backpack? I’ve worked in retail. Patrons aren’t told to put items back on the sales racks where they found them. Customers are expected to put items back on hangers and leave them outside of the dressing room – on the dressing room racks – so that sales associates can neatly place them back where they belong. That is exactly what I did. Not only did I do that, but I then continued to shop! Why would anyone steal something from one section and then go and buy three items from another one? Moreover, why would I steal something from Sears? Seriously, Sears. It just doesn’t make any sense. Oh, wait it does. I as a Latina, had the nerve to go into a department store and try on some cute dresses. My bad.

Let me be clear, I would not have left the mall without spending at least another $400.00, on a flat screen television and humidifier. Sears not only lost that money today, they lost a customer. They also truly ruined my carefree day.

I called my little brother in tears, telling him what happened to me. He shared an even more frightening profiling experience he had on a recent Delta flight. Unfortunately, he has been so busy with work that he never had a chance to file a complaint. More troubling is that I do not know any people of color who have not experienced some type of racial profiling. Oprah had a store clerk refuse to show her a bag in Switzerland because it was “too expensive” and she clearly could not afford such an item; Barney’s had a young black man arrested for buying a $350 Ferragamo belt; and another black woman was attacked by four NYPD officers for purchasing a $2,500 Céline bag (you guessed it, at Barneys). The moral of this story: this type of shit happens everyday.

But it doesn’t have to.

So, how can we stay safe as people of color just trying to live? My brother says that it is within my right to refuse to go back into any back office with security (whether at the mall or at the airport), and inform them that they can and should indeed call the police. Sadly, given that I am a woman of color in 2013, having them call the police does not console me much or help me feel like it will keep me any safer. However, I am not giving up. I am going to make a big deal out of this. I will write letters, I will email their customer service and I will be calling their corporate offices. No one should ever have to experience this. No. One.

There has to be more solid information out there about what to do when you are being profiled. I want to be ready the next time this happens or I see this happening to someone else. I did some quick research and found out that it is within my right to not follow mall security back into the store. I can tell them to call the police and have them search me and or my bags in public where there will potentially be witnesses that could advocate for me should any their practices become aggressive.

This site seemed to have good information about what to do if you are wrongly accused of shoplifting. It isn’t much, but it is more information that I had before being wrongfully accused. Please feel free to share any other resources in the comments section.


27 thoughts on “Fuck Sears, or When Mall Cops Attack

  1. *Takes off earrings*: You just tell me where to show up, Crunkista! Or who to call. I got your back. I’m so sorry this happened, and so over the sort of quotidian racism that people of color experience, just for trying to go about our business. Assholes. Fuck ’em!

  2. Tears welled up in my eyes as I read this, I know that lighthearted feeling of shopping on a day off and the feeling of being accosted by security. I never go with them to an office or anywhere else. The best they can do is threaten to call the police, let them. They are deputized thugs seeking to satiate their desire for black subjugation. I am so sorry this happened to you.

  3. It never fails…..if you are having a good day the devil will surely show up to ruin it.

    Continue to contact Sears headquarters….force them to retrain both their sales associates and security staff….It’s bad that this happened to you. The only way to show these stores your power is to withhold your dollars, not temporarily, but permanently.

  4. A while back I retrieved information from the ACLU about your rights when pulled over, I’m wondering if they would be worth while to contact about constructing information about your rights (how to keep yourself safe when clarifying those rights to pseudo-authority) when wrongly accosted by the mall cops. I’m with you on having the police called does not guarantee a good outcome. I do like the tactic on keeping the search public and hope for allies. As for the asshats who accosted you, may they get what they deserve (my momma said to phrase it that way so you’re not wishing nobody evil (even though you really are) and end up with some bad Karma on yourself for doing so.

  5. Ugh, I have seriously been there. It happened to me at a bookstore of all places. A BOOKSTORE! It’s disgusting and ridiculous to realize how commonplace profiling is in the public sphere.

    And yet, racism is over right? Oh, okay.

    Thank you so much for sharing your story with us. You are a very brave individual. Warm thoughts your way <3

  6. you may be a new victim of gang stalking and organized harassment. They are doing this to us. Especially if you are an activist of some sort. Please inform yourself and your readers. My gangstalking, in its earliest days, began with a similar incident.

  7. Thanks for sharing this story. I’m keeping tabs and Sears, Barney’s and all other retailers who target and detain consumers of color as shoplifting suspects, and they are quickly loosing my business. It’s bad enough to be followed around stores because you’re a minority, but yours and other recent stories expose the full extent of the insult.

  8. You do not have to follow “security” anywhere. Nor do you have to let them search you. In some states, the so-called “shopkeeper’s privilege” means they can prevent you from leaving the store, but only for the time it takes for the cops to arrive. And they may only do so if they have a reasonable basis to believe you have stolen goods. If they don’t have such a basis, in most states they are liable for the tort of false arrest, and you can sue them.

    They want to get you alone and out of sight so they can intimidate you into playing along, without the embarrassment of visibly menacing customers in front of other customers. Don’t go. Ask “Are you preventing me from leaving?” If they don’t say “Yes,” then leave. If they do, stay right where you are and tell them to call the cops. If you have a cellphone with video or audio recording capabilities, this would be a good time to get it out (before the armed cops come). Also to call a friend nearby, if there is one. Tell the security officer to call the manager (he’ll probably come anyway if you’re standing right there being uncooperative).

    When the cops come, you have two options: (1) let them pat you down and look in your bag or (2) refuse to cooperate. In the latter case, if the security officer has persisted through all your prior resistance, he will probably be willing to say that you stole something, and thus you may be detained by the cops (and subsequently searched) if you refuse to submit to a search. So my advice is to refuse to cooperate right up to the point they’re about to arrest you, and then let them look in your bag.

    The goal here is to wear the security officer down. A lot of time they won’t have the nerve to detain you, or actually call the cops, or they’ll change their mind when they realize they’re being filmed, or the manager will not want to go through with it. In which case, they’ll let you go. You’ll still feel terrible but at least you won’t have some asshole rummaging through your purse. But, ultimately, if a security officer is willing to tell the cops that he saw you steal something from the store, you’re probably going to get searched by someone.

    (Obviously, this advice assumes that the person is not carrying contraband of any kind. In that case, it’s probably best just to let the security staff look in the first place. They can’t arrest you for possession of pot or whatever other stupid “crime” the cops will.)

    1. I see what you’re saying here, and you have some great tips, but it often takes some privilege to be able to be confident in noncompliance that way and not have to fear violent reprisal or the cops siding with mall security and getting you into even more trouble. As an immigrant, I’d be terrified to fuck with security and cops that way, even though I am white and speak the language well. People of color could easily feel the same way. However, if you have the chops to pull this off, it’s a good tactic to try.

  9. This is really terrible. I am so sorry, both that this happened to you, and that it happens at all.

    The incident where Oprah was discriminated against did not happen in Sweden. It doesn’t change to point of the story, but it happened in Switzerland. No one wants their country or their culture associated with bigotry.

    1. Hi Anna,
      My sincere apologies. I made the change. Thank you for taking the time to bring that to my attention.

  10. I recently quit my job in a Sears store. The LP(loss/prevention) people are a joke! We never did figure out what they did all day, but from the amount of shopping carts left outside the store doors with empty hangars and torn off tags, it wasn’t much to identify or follow the real thieves. Then they’d have the nerve to call my dept. and tell me to go check on some woman because she was taking lots of bathing suits into the changing rooms. Excuse me, women NEED to try on lots of suits! invariably I’d find out it was a couple of nurses, or a mother and daughter, and they’d respond to my customer service with smiles and spend some money. But obviously LP was too busy doing whatever it was they were doing to bother to check themselves, despite that being THEIR job.

    Minimum wage job with no raises EVER, rude managers, incompetent employees, crappy cheap Kardashian clothing that only sells when it’s marked down to under $10 per piece, otherwise it’s worn then returned for a full refund, or in tatters because the cheap stitching ripped the first time they wore it. I can’t imagine why anyone would ever want to walk in there! I know I don’t.

  11. I’m so sorry this happened to you. Unfortunately, I’m not surprised that you were harassed. Seems like that’s a trend now. But I was kinda shocked that it was Sears. I mean, really. They should just be happy someone is in there shopping at all. Anyway, I will be tweeting your post and the link about what to do if you’re wrongly accused of shoplifting.

  12. I am really sorry this happened to you. no one should have to go through this. you totally got profiled and that’s awful. it’s scary the way they don’t fully explain what’s going on, but just expect you to follow through with their instructions or follow them into all sorts of dark and suspect looking places.

    listen, last night (Thu, Nov 21), on my way home, when I was taking the metro in Downtown Washington DC (Farragut North station), I got into the station and there were a whole bunch of cops standing right at the entrance. this is weird; I had never seen that before, and I take the same way home every night. one officer was standing right in the middle of the entrance and waving folks in. as I entered, the officer held out his hand motioning to stop. was he telling me I had to stop? I looked behind me and I see that he was actually motioning to the guy behind me, this young looking, casually dressed brown man. what had he done? why was he picked randomly from the rest of the group? what are they gonna do to him? I stood there and watched. the guy, confused as everyone else entering the station, was asked to go on to the side to all these other police officers, in full gear (guns, flashlights, bullet proof vest, heavy duty boots, mean mugs). they were around a table with finger printing equipment – the type they use in the airport for international arrivals. so this dude walked on over there. the cops stood around him asking him some questions. then they took his finger prints, and he was able to go on about his way! it was some surreal ass shit. the sign nearby said something about terrorism. yeah it’s terrorism alright when you stop somebody for no goddamn reason and start violating their rights, taking their finger prints and humiliating them in front of everyone like that.

    I cannot believe this is happening in the most politically charged place in the US (DC!!), that police officers are able to just violate folks’ rights and get away with it.

    and I cannot believe that we get to live in a culture where security and the tools of intimidation are so unchecked! WTF?!

    well I hope that you will be able to move on from this terrible experience, as would your brother and all the other sisters and brothers out there getting profiled and disrespected like that.


    1. It makes complete sense to me that it happened in D.C. Its citizens have no voting representation in the House of Representatives and no representation at all in the Senate. But over and beyond that D.C. is just like anywhere else in the nation. There are no “better” varieties of racism.

  13. I’ve been done with Sears since the unfortunate yellow easter suit of 88. The only color that should matter is GREEN.

  14. I’m a white male living in Canada. While problems up here are not so black/white, profiling is still a problem. Here it’s more of a “classicism” type of profiling that has happened to me, and it’s just as insulting. I’m very big on vintage clothing and just because my stylish coroudoroy (forgive my spelling, but I’m just a guy) jacket could use a once over by the local tailor they assume I’m lost, or up to no good in many, so-called, upscale fashion stores. I’ve been asked to open my bag by shop owners many-a-time, and I continue to stupidly comply because my (maybe, male) pride wants me to say, “See, asshole.” However, I’ve realized they don’t really see anything. They will continue to show prejudice to anyone of the same, lower-middle class appearance. I believe they just get off on it, bolstering there working class, uneducated opinions of themselves. It’s much like a snooty, white woman retailer will approach me asking, “Can I help you?” with that verbal, clichéd Rodeo Drive tone that translates to, “Do you even have any money?”. You know what, maybe I don’t, but I can still go into a store and fantasize, as I would at a guitar store; salivating over things I can’t afford, thinking to myself, “One day…”

    So, ladies. I’m asking you-should I stick to my pride, or exercise my rights to affect change. Despite, my poor example of writing in this reply (a little worried you might think I’m in the wrong neighbourhood) I’m a student of Rhetoric and Media Studies. I study discourse and can raise hell, on a self-deluded jerk, and have a gift for putting them in their place. This also, is a prideful statement, I know, but sometimes I can get myself in over my head with my big mouth

    What do you think is the most appropriate way for me to really affect anything with my pride intact, because I can admit that my responses are usually a defense to my, in all honesty, HURT FEELINGS that come from being profiled. The cops are just as corrupt up here, except I don’t have a Constitution to defend me. Also, believe it, or not, but police seem to be targeting and profiling (drum roll) White males below the poverty line. That may be hard for American women of colour to believe, but hand-to-god, it’s true. So what would you suggest would be the best way for me to deal with these situations? Anyone? Any comments?

  15. I was stumbling through my emails & I came across this blog. I must say I experienced the same at JC Penny. The guy was watching from when I walked in the door. It’s sad we have to endure this type of treatment.

  16. Sadly, this isn’t a trend. It’s been going on for years. If you go back and re-read Aptheker’s Documentary History of the Negro, it’s clear that these issues date back literally centuries.

    While it is, of course, our right to shop where we would like, I would urge us to consider shopping where our dollars are respected. Only. We might also need to consider shopping online. It should be no surprise that online shopping is surging for African Americans and Latinos who want to avoid these kind of encounters.

    Having black executives, politicians and police officers has moved the needle on this a bit, but not nearly enough. Eventually we will need to press for action and stop being surprised. But this may prove challenging. I’m betting that only unified, consistent and persistent efforts like long term boycotts will work. In a consumer driven society like ours, where so many derive so much from their ability to shop, I’m not sure that we can muster the support and the discipline that would be needed.

    In the meantime, I hope those who experience profiling will not allow themselves to take on the additional burden of humiliation but will instead choose to act and advocate. Nothing like increasing social justice in ways however small, to boost self esteem and wellness.

  17. I was in KMart yesterday. I noticed a fat Hispanic man in shorts with bluetooth looking at me. My spidey senses immediately thought “security”. So I followed him to screw with him. I followed him through the store knowing if he were security, the cameras would know i was following him to “check him out for the coast is clear cuz this Mexican wants to do some stealin!”. Near the toys, I lost him. I realized it was because he escaped through one of the employee doors.

    So I roamed around the store generally looking around looking suspicious on purpose. About 15 minutes later a different Hispanic guy in baggy shorts, backwards hat, car keys out and with an iPhone permanently glued to his ear was walking near me and I noticed him look at me and mutter something into his phone. So I did the same to him… followed him around generally looking suspicious. lol He had a Barbi box in his hand and I got him to go to the layaway line to pretend he was shopping. I walked around the corner to see what he would do and when I made it back around he wasn’t in the line anymore (it took me under a minute to make it around the aisle). So I went around about 10 minutes to see if I could find him–still looking suspicious on purpose. I finally found him and he was still walking around talking very low on his phone, still with the Barbi. So for the next 10-ish minutes I generally followed from afar observing him pretend to stop and chit chat–leaning on the jewelry counter, and then leaning on a display shelf–to whomever it was on the phone–pretending that he was a regular dude. Somewhere along the way I noticed he had a Monster drink with him: “He picked that up in the office when he vanished from the layaway” I thought. I went around the aisle where he was to circle around and when I came around he vanished which made no sense because the slow pace I observed him walking didn’t match his quick vanishing. So I slightly picked up my pace and walked parallel to the back wall with all the employee doors and an Employee Only hall. Just as I looked down the next aisle I was passing, I saw his lower leg vanish through a door along the employee hall wall. “Dummy… lol”

    I had my fun so I left it alone and went to the other side of the store. I went outside to see what plants they had. Suddenly I saw the 2nd guy again, but this time his hat was missing and he didn’t have any toys. I wondered where his hat was and thought, “The idiot took it off back in the security office and ran back out to catch up with me and forgot to put it back on.” When I noticed him he noticed me notice him, so he left through the garden exit door. “Dummy! lol” I went back to the main store and was looking at some stuff about 5 minutes later on a shelf and I looked over and there he was 2 aisles over stalking me and he looked my way. “Dummy! lol!” A minute or two later, I was bending down looking at the price of something and stood up and bam! There he was at the end of *MY* aisle startled that I looked up just as he was peering around the corner right next to me and pretended to look at the stuff handing at the end cap. “DUMMY! LOL!” I thought. He had no toys, no hat, no phone and no keys.

    And then I went to the line, paid for my stuff, still looking around suspiciously, but no one followed me out… because I didn’t actually DO anything.

    Dummies. I used to be in the military and taught how to be discreet, worked in retail and know the tricks, and have an investigative personality… those guys are amateurs. Most people in those jobs are amateurs. Decent people don’t want those jobs.

  18. Fuck Sears. Now I will NEVER shop there. Over the years, I bought a washer-dryer and a vacuum there. I’m pissed off that this happened to you, so now I will never buy anything there again. Assholes. I’m sorry you had to go through this while just living your LIFE.

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